Lucent Avaya Merlin
2009
Lucent Avaya Merlin
New Features
Some of the most useful new features include:
- Network time synchronization –This is great for users who subscribe to digital or IP trunks using analog gateways. Sometimes providers of these types of lines have clocking in different time zones, and this can produce the wrong time on your system. With the R8, all you have to do is turn off Network Time Synchronization and run your time on the system’s internal clock. Problem solved.
- Caller ID on single line phones – This is a great feature for common areas that use single line phones with Caller ID compatible displays. There’s no need to add an expensive system phone in these areas. Just purchase a cheaper single line set at your local electronics outfitter. This feature is also great when using devices like the Plantronics CT14 wireless headset. This popular wireless headset is often plugged into the adjunct port of a Partner 18D telephone for mobility. Now, you can see Caller ID information when you’re mobile.
- Message Alert Notification – Now you can program a button to alert you of voice messages at someone else’s extension. If your office mate is on vacation, then this is certainly an easier way to cover his voice mail. Why walk over to his desk if you don’t have to?
Easily upgrade your Partner Plus or Partner II system
Does your programming erase whenever you have a power outage? Do you need more features? Is your current Partner Plus or Partner II Phone System hanging on by a shoe string? Well, if the answer to any of these questions is yes, then it may be time to upgrade.
Recoup your investment. An expensive tear-out and re-installation isn’t necessary. The Avaya Partner Acs R8 processor is compatible with virtually all of the components in your current Partner Plus or Partner II system (1). Just power down, remove your current processor from the middle slot of your carrier, and slide the Avaya Partner ACS R8 processor in. With the upgrade, you’re now compatible with the Partner ACS 308EC Expansion Module, so if you have any questionably functioning expansion modules, then you can swap these with the 308EC.
You will have to re-program the phone answering system (or your installer will), but that’s a small price to pay for such an easy upgrade to a superior system.
Compatible devices include:
- Line/Station Modules – 200, 200E, 400, 400EC, 206, 206EC, 362EC, 308EC, 012E, ACS T1, and 1600 DSL modules
- System Telephones – Partner MLS-6/12/12D/18D/34D, Partner Eurostyle 6/18/18D/34D, and Partner Eurostyle Series 2 6D/18D/34D
- Voicemail Systems – Partner Mail VS 1.0/3.0/4.0/4.1/5.0, Partner Messaging R1/R6/R7, and Partner Voice Messaging PC Card R2/R3S/R3L
Powerful and inexpensive start for your small business
The Avaya Partner ACS R8 processor has five lines and nine stations built-in. This capacity covers most small business communication needs in one compact unit. Even better, voice mail is a snap. You can add up to 16 mailboxes and automated attendant with a PC card style voice mail that slides right into the processor.
With expansion capacity to around 15 lines and 40 stations (configuration dependent), the Partner ACS will grow when you’re business grows. Larger and more robust voicemail systems, the improved Avaya 3920 wireless telephone, music on-hold, and paging support provide your business with a well-rounded communication system that will never leave you short of features.
The Partner ACS is the most popular small business phone system in America. With millions of users, it has great support. Many voice and data professionals are well versed in its installation and programming procedures, so you’ll have no problem contracting an installation. In addition, the secondary or used market for Partner equipment is enormous which is wonderful for the cost-conscious consumer. Refurbished phones, voicemails, and expansion modules can save you a great deal of money.
With a new release and continued support, a cost-effective upgrade path, and a flourishing secondary market, the Avaya Partner ACS R8 phone answering system is hard to beat.
(1) Partner ACS does not support the Partner II Expansion Unit (e.g. second carrier). 5-Slot carrier must be model 103F or greater.
About MetrolineDirect
MetrolineDirect is an independent distributor of technology and telecommunications equipment. MetrolineDirect does not represent Avaya Communication, Lucent Technologies, Nortel Networks, Cisco, Toshiba, Mitel, NEC, Dell or their affiliates in any way. Merlin, Merlin Legend, Merlin Magix, Partner, Partner Plus, Partner II, Partner ACS, Spirit, Definity, IP Office, and Avaya Communication Manager are registered trademarks of Avaya Communication. Norstar, Meridian, and Business Communication Manager are registered trademarks of Nortel Networks. For more information, please visit: http://www.metrolinedirect.com
About the Author:
Ernest Mac is the Technology and Marketing Director for Metroline Direct, an independent distributor of technology and telecommunications equipment. Find out how MetrolineDirect can decrease the cost of your business voice and data equipment at http://www.metrolinedirect.com.
Article Source: ArticlesBase.com - WHAT'S NEW WITH THE AVAYA PARTNER ACS R8?
How can I re-program the outside line buttons a Merlin 410 phone system?
I have the AT&T/Lucent/Avaya Merlin 410 phone system at my office. The top left 4 buttons are pre-programmed for the outside lines.
Since we only have 2 outside lines, I would like to re-program the other buttons to one of the available programs so that I do not have 2 "dead" buttons.
I tried following the manual, but it is not holding the program. I know I am doing correctly because it is holding on the 2nd group of 5 buttons (I am using the 10-button receiver).
Can anyone tell me if this is possible; if so, how?
Thank you in advance!
-Matt
Those buttons are permanently set for lines in the 410 system Only on larger systems can you reprogram all the buttons
Bob who has set up and programed Merlins for many years
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